ConvoScore vs Qualified
Qualified is often the first name on the list when teams leave Drift. It is powerful, Salesforce-centred and priced for larger sales orgs. ConvoScore is the lighter option.
Qualified, with its Piper AI SDR, is built to work on top of Salesforce: it identifies accounts, routes conversations to reps and runs pipeline generation for dedicated sales teams.
ConvoScore does the qualification slice on its own. It runs the chat, scores each lead with reasoning, summarises intent and alerts your team, with no CRM dependency and a free tier to start.
| ConvoScore | Qualified | |
|---|---|---|
| Built around | Your website, any stack | Salesforce |
| Time to live | Minutes, self-serve | Sales-led onboarding |
| Lead score with reasoning | Every conversation | Via routing and rules |
| AI SDR and account identification | No | Yes (Piper) |
| Pricing | Flat monthly, free tier | Enterprise, quote-based |
| CRM required | No | Salesforce expected |
| Best for | Lean teams wanting better leads | Salesforce sales orgs running ABM |
The honest bit
When Qualified is the better choice
If you run Salesforce, have a sales team doing real-time chat and want account identification plus an AI SDR working pipeline, Qualified is built for exactly that. ConvoScore does not replace it on those jobs.
The short version
Qualified is a pipeline platform for Salesforce sales orgs. ConvoScore is the focused, self-serve way to score and brief the leads coming off your site.
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Comparisons reflect our reading of publicly available information and focus on lead qualification specifically. Every product here does more than this one job; check current details with each vendor.